Privacy Policy

1. Introduction

Telekumbu Pty Ltd ("Telekumbu", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We operate this Platform through our registered company in Australia and our wholly owned subsidiary in Angola, AAZURE KUMBU – COMÉRCIO E SERVIÇOS, LDA. By accessing our services, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Telekumbu Pty Ltd is an Australian-registered company operating internationally.

AAZURE KUMBU – COMÉRCIO E SERVIÇOS, LDA
Company Number: 5002567962
Registered Office: 04, Block J7, Kilamba, Luanda, Angola

Registered Address and Operational Model

Telekumbu Pty Ltd is registered in Australia and maintains a registered address for legal correspondence only. We do not have a physical office accessible to customers or the public. Our operations and support services are conducted remotely.

3. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Identification documents
• Transaction history
• IP address and device information

4. How We Use Your Information

We use your information to:

• Provide and improve our services
• Verify your identity and prevent fraud
• Comply with legal and regulatory obligations in Australia and Angola
• Communicate with you regarding your account

5. Sharing of Personal Information

We do not sell your data.

We may share your information with:

• AAZURE KUMBU – COMÉRCIO E SERVIÇOS, LDA (our Angolan subsidiary) for operational and compliance purposes
• Regulatory authorities as required by law
• Payment service providers and identity verification partners

Data Processing in Angola

Personal data may be transferred to and processed by our Angolan subsidiary solely for the purpose of service delivery and compliance. All transfers are made under strict confidentiality agreements and security measures.

6. Data Security

We implement appropriate security measures including encryption, access control, and data segregation. While we take all reasonable steps to protect your personal information, no system is completely secure.

No Guarantee Clause

We do not guarantee the absolute security of your data and will not be liable for any unauthorized access, disclosure, or loss beyond our reasonable control.

7. Your Responsibilities

Users are responsible for keeping their login credentials confidential. Telekumbu is not liable for any data loss or unauthorized access caused by user negligence.

8. Third-Party Services

Our Platform may contain links to or integrations with third-party services. We are not responsible for their privacy practices or content. Users should review the privacy policies of any third-party services they use.

9. Access and Correction

You have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or outdated data

Please email [email protected] with any such requests. Proof of identity may be required.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. Continued use of our services indicates your acceptance of the updated policy.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Commonwealth of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.

12. Complaints

If you believe we have breached your privacy rights, contact us at [email protected]. We aim to respond within 30 business days. If you are not satisfied with our response, you may contact the:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992